Application Reinstall and Database Restore

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In the event of a server crash or other data recovery scenario, you may need to restore the PerfectForms™ application on the server. It is a good idea to have a database backup management plan. We recommend that you discuss the backup plan with your database administrator.

 

The following procedures detail the steps to restoring PerfectForms™ on a server. These steps assume regular data backups and PerfectForms™ version 1.14 or later.

 

Note: If you are running a prior version of PerfectForms™, you will need to upgrade to 1.14 or later before attempting a restore.

 

If your SQL and IIS server are on the same machine and you need to reinstall the application:

 

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1.First, contact PerfectForms™ support so that your license key can be configured to allow a new installation.
2.Restore the SQL backup that you have.
3.Run the PerfectForms™ installer and choose Application on the Installation Type screen.

Known Issue (v1.14): In some cases, an application restore can cause a suspension of the PerfectForms™ service broker, preventing form notifications from being sent. If you find that the service broker is not running after a reinstallation, run the PerfectForms™ Installer again and this time choose Repair.

 

If the IIS server requires the restore:

 

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1.First, contact PerfectForms™ support so that your license key can be configured to allow a new installation.
2.Run the PerfectForms™ installer and choose Application on the Installation Type screen.

Known Issue (v1.14): In some cases, an application restore can cause a suspension of the PerfectForms™ service broker, preventing form notifications from being sent. If you find that the service broker is not running after a reinstallation, run the PerfectForms™ Installer again and this time choose Repair.

 

Updated: 06/12/2011  Page url: http://www.perfectforms.com/Documentation/manual/html/?database_backup__administratio.htm
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