PerfectForms Forums » General

Email notification with link deleted by user

(2 posts)
  • Started 2 years ago by Peanuts890
  • Latest reply from rgatson
  1. Peanuts890
    Member

    Just started using our first project with "live" data and the inevitable has happened. A stage user has been sent an email notification (and subsequent reminder) with a link, but has lost the email after it initially went to their junk box. As this is likely to occur again is there a way of re-sending the email from the previous stage? Obviously the stage has moved on from the stage that initiated the email notification. Also I presume that the user could go in to their dashboard and get the notification that way.
    Checked the forum for this query but couldn't find anything.
    Thanks

    Posted 2 years ago #
  2. rgatson
    Member

    HI Peanuts, you may want to build a reminder into your notifications, which is set to execute the very next day, just in case this does happen again in the future. This will make sure that the notification is not lost. Also, just as you mentioned, the user can access the notifications tab in the dashboard to see if there are any forms that require their attention.

    Posted 2 years ago #

RSS feed for this topic

Reply

You must log in or register to post.

Contact

1917 Palomar Oaks Way
Suite 160
Carlsbad, CA 92008
866.900.8588

  picture  picture  picture  picture