PerfectForms Forums » General

1. rooman
   Member

   Hi,
   I have a user who login in PF just once in 2 months,user password doesn't work on login. So i have to resend Password. How can i solve this thing. Its a Basic user we are talking about.

   Thnx.

   Posted 1 year ago #

2. Dennis @ PerfectForms
   Administrator

   Have the user utilize the forgot password link.

   Posted 1 year ago #

3. rooman
   Member

   No,I dont think so. But the password user enters is the right one.User is sure about his/her password. So there is no any chance of entering wrong password.

   Posted 1 year ago #

4. Dennis @ PerfectForms
   Administrator

   First check in the dashboard to make certain there is a license with the correct email address. Then have the user use the forgot password link. They can change their password when they log in again.

   Posted 1 year ago #

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