BPM Software and Process Agility: How They Work Together
The dictionary definition of “agility” is the capability to move quickly and easily. In a business context, agility has more to do with how projects are managed, with major tasks being broken down into discrete phases, and plans can be adapted on the fly as needed. Sounds a lot like business process management (BPM) and workflow development, doesn’t it?
Agility is something a lot of companies talk about, but claiming to be agile and actually being agile are two different things. Following through requires effort and strategy but, with the right BPM tool, you can build agility right into your processes. That way, when changes are necessary they can be made with minimal upheaval, so you can start enjoying the benefits right away.
When Processes Become “Stuck”
The business environment of today demands agility because the digital transformation has made new things possible, at a faster rate than ever. Businesses that succeed are the ones that use dynamic processes that are able to evolve as customer needs evolve. Currently, an estimated 70% of high-performing companies use BPM software to ensure processes remain streamlined and relevant, and agility is not compromised.
Processes can become stuck in inefficiency because of inertia. The thinking goes, “We’ve always done it this way. This way works, so why change?” But this presents its own set of risks. Part of successful BPM is a commitment to continual improvement, and this requires evaluating processes regularly to ensure all the steps are still relevant and correcting course if necessary. The BPM tool that facilitates a collection of and reporting on process analytics makes this re-evaluation process easier, so they’re less likely to become stuck, and competitors are less likely to gain an advantage.
Maintaining Agility Requires Directed Effort
We all know how difficult it can be to break out of personal habits. We make the spaghetti sauce a certain way because it’s how we learned, for example. But sometimes everyone is better off when we question why we do things a certain way and commit to trying something new. This is true at home and in business. Maintaining business agility requires recognition of the fact that agility is desirable and commitment to making changes that better align business processes with the demands of the market and the customer.
Multiple technologies are available to assist with agility. For example, any cloud-hosted software makes scaling processes up or down simple, and mobile-friendly tools help maximize employee productivity. Collaboration software keeps geographically dispersed teams in sync, and the right BPM software makes it easy to modify business processes without excessive disruption.
How BPM Software Helps You Sustain Agility
Choose your BPM workflow software wisely, and you take an enormous step toward maintaining business agility. When your BPM form software tools allow you to gain an instant overview of a process, including all the discrete steps that make it up, identifying and correcting bottlenecks is easier, and so is eliminating superfluous steps.
If, say, a government or industry regulation changes, great BPM software allows you to easily modify processes so you remain in compliance without losing your pace. If your customers demand more shipping options, you can modify the order process quickly and accurately. If two parts of your supply chain merge into one, reconfiguring your process to take advantage of the situation is easy.
PerfectForms is the business process automation tool that helps businesses like yours achieve and maintain process agility. Right from the start, the intuitive user interface makes it easy to create online forms and workflows, with process visibility front and center for all authorized process users. The powerful, drag-and-drop interface also makes it easy to modify processes as needs change. And all this can be done without programming, so process “owners” and users – and not the software package – determine how processes are designed and implemented.
Business process automation isn’t just for huge enterprises. In fact, smaller organizations can benefit disproportionately from the right BPM software. Since PerfectForms offers cloud hosting, scaling is fast and simple. We encourage you to read some of our case studies and see how PerfectForms has helped organizations across a wide range of industries improve processes, operate more efficiently, save time, and realize healthier revenues.