Do You Really Need to Buy Another App?
We use our mobile devices as a primary gateway to online content and applications, using them to complete everyday tasks in our personal and work lives. It makes sense. Most people are rarely more than an arm’s reach from their phone or tablet, and employers know that empowering the workforce to accomplish tasks without having to sit down at a desk can enable measurable efficiency gains.
But in a world where there is an app for essentially everything, the answer to keeping the mobile workforce productive isn’t necessarily an endless stream of new apps to install. Many companies find that by incorporating mobility into their online workflows, they can keep processes customized and consistent, and avoid the need to download a new app for every little task.
When Apps Are Useful
Apps are great for one-off tasks and things that are separate and apart from normal workflows. A white noise app, for example, can be tremendously handy in a talkative workspace, yet it doesn’t need to intersect with other processes the user is engaged in. Employees who travel on business frequently may find a standalone app for finding restaurants close by to be especially useful, but it doesn’t need to interact with the other, work-related apps they use.
In other words, an app that stands alone, doesn’t require input from another work application and doesn’t send output to another work application, can be a fine addition to your employee’s toolkit. But when you create integrated workflows, you’re better off making workflows mobile-friendly rather than trying to piece together a process using third party apps.
Workflow Automation Software Can Make Some Apps Unnecessary
When you use workflow automation software to define and step people through common work processes, you can usually design them so that additional, standalone apps are unnecessary. For example, a mileage tracking workflow could incorporate an option to calculate mileage reimbursement when people use personal vehicles for work rather than requiring the employee to calculate mileage and reimbursement separately. The collection of contact information at a trade show could be folded into the workflow that feeds into your CRM system, consolidating tasks and saving time. There are countless other examples.
Build Your Own Compliance App and Empower Your Workforce
Demonstrating compliance with regulations and requirements is increasingly important, and by making your compliance workflows suitable for mobile devices, you empower your people to document compliance tasks wherever they are, so the documentation process doesn’t slip through the cracks. A field technician with an app for documenting service calls could also make use of online forms designed for compliance documentation that’s part of the overall workflow. A sales professional in the healthcare industry could, for example, have a workflow that includes a checklist for ensuring HIPAA compliance that can become part of the documentation of each and every sales call.
Create Consistency Within Your Workflow Environment
Perhaps one of the best advantages of using workflow automation software to create mobile-friendly online forms and workflows is that it allows greater consistency of experience for your workforce. Rather than having to exit the workflow, make a calculation, and re-enter the workflow, a step could be included to make the necessary calculation from within the workflow. This level of consistency takes time to develop and requires listening to feedback from workflow users as to what would make the workflow more comprehensive and convenient, but the effort pays off in terms of time and resources saved.
PerfectForms is workflow automation software that allows you to create mobile-friendly online forms and much more. The custom, pixel-perfect online forms you create can be connected into comprehensive workflows that your users can access from a desktop or a mobile environment. Workflows can be modified easily, allowing you to add functionality that can make additional downloadable apps unnecessary in many cases.
With PerfectForms, no programming is required, so workflows can be designed with end-users in mind, rather than being made so they’re convenient for programmers. We encourage you to check out some of our case studies and see how our workflow automation software is powerful and flexible enough to streamline processes across every industry, in both the desktop and the mobile work environment.