Re: Monthly 1000 response limit on hosted solution

Home Forum General Monthly 1000 response limit on hosted solution Re: Monthly 1000 response limit on hosted solution

#4445

Anonymous

Hi there,

I was under the impression that the 1000 “responses” was actually 1000 form “instances”, and that therefore the total wasn’t incremented when, for example, the form passes from one workflow stage to another, further notifications are sent, and so on. I’m assuming that saving a form instance so that I can continue with it later is classed as submitting a form, and that this counts as 1 towards your 1000 total for the month. However, if I then complete my form, submit it and it passes on through the subsequent workflow stages can I assume that this doesn’t add to my “responses” total?

Apologies if this seems like a daft question, but I’m slightly confused, can you clarify this further please?

Many thanks,

Ali