Understand what you are saying about using notifications. Problem is that for each agency there is no specific timescale between part 1 of the form and filling in part 2. In some occasions the time gap may only be a day and other occasions could be months. How long do you leave a notification for and when do you send it. These agencies are not full users so don’t have the dashboard notifications.
Was hoping I could have a portal form which the agencies would use to select a new application form and have the facility to retrieve one of their existing applications to complete and close.