Re: Users not authorised to Shared mailbox

Home Forum WorkFlow Users not authorised to Shared mailbox Re: Users not authorised to Shared mailbox

#6229

GeorgeB
Participant

The notification is being sent to a role with a fixed email address (account.payable@…)

We have tried sending it to a user group, but then everyone in the group receives the email, and there is confusion when more than one individual tries to open the email.