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Is your Connection Agent hosted on a machine with a public IP address? If you are using the Connection Agent,  it must be hosted on a machine with a public IP address. In HTML forms your connections will route through our IP address. In other words, all calls to the Connection Agent will be routed through PerfectForms rather than coming straight from the user’s browser. If you use Debug instead of preview the form will open in Flash. If the form is in Flash the call to the Connection Agent will go directly from your browser to the Connection Agent.  The IP address of app.perfectforms.com is 67.192.109.138