After downloading the active x component for the image aquire, nothing happened

Home Forum General After downloading the active x component for the image aquire, nothing happened

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    ehuezo
    Keymaster

    Symptom: downloaded the active x component as required and then when I selected acquire from the button, nothing happened.

    Solution: First solution to try is to run InternetExplorer browser as Administrator (right click
    on the IE icon and select “Run as …” from the right click menu that appears).
    Please try the same URL as earlier because we can get error messages from there
    ( REMOVED CONTENT )
    As the error message says, that ActiveX is trying to write a file into a location that
    does not exist yet, and has no permissions to create folders and files due to Vista’s
    security policy. Administrator should have the proper permissions to create any folder
    and file.

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