DB Insert Problem

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    One of our forms when submitted uses a connect action to INSERT a record into a SQL table

    If any of the fields in the form contain characters such as the € symbol or è and other non standard characters then we get an error message ‘An error has occurred – Invalid request parameters’. This causes the connect action to fail and no row is inserted into the table. I then have to manually update the database.

    Can you advise as this is causing me lots of problems now



    The newest version of our Connection Agent can handle most special characters. I will send you a link to it. Before you update make sure to save copies of your config.xml file and your Log folder. After updating the Connection Agent replace the new ones with the old ones you saved. If you need help we can schedule a GoToMeeting.

    Workflow software, Process software, Procedure software

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