Email notification lag

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  • #630

    Anonymous

    Sending out to email recipients to either web-based or company email seems to lag for 1 day before receiving the said email. Is there any configuration settings to be editted to bypass this problem? Are there any conflicts with email services? Having a delay on receiving the email slows down the process in form approvals. Thanks.

    #5513

    The most direct action would be to set your own email server in PerfectForms. The default notifications come from perfectforms@perfectforms.com. They sometimes get caught in spam filters. If you set up your own resource, the emails can come from your SMTP server and have a better chance of getting through. For instructions on how to set up your own email SMTP server please see: http://www.perfectforms.com/Documentation/manual/html/?fg_adding_an_email_server_account.htm

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