Email notifications not being received

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This topic contains 0 replies, has 0 voices, and was last updated by  ijobling 10 years ago.

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    ijobling
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    Q:Users are entering invalid email addresses on forms and the form is therefore not routing correctly.

    A: Look to user options to route to ‘user-group’, ‘positions’ that you have control of so users are not required to manually enter email details where they can easily enter them incorrectly. Alternatively, set a drop down object with the recipients name as the caption, and their email address as the value so users can select from the list. Your notify actions can then be set to this field

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