Hi Andrew, I don’t know. Please submit a support inquiry /help-center/support-inquiry/ . Please export your form design and attach a copy of the .PF file to the inquiry by clicking the button labeled Attachments. Please describe in detail which button you are clicking to submit. I will review your design for you. Our help guide describes how to export your form design: /Documentation/manual/html/?d_exportingformsandformdata.htm.