I also have some problem in getting the form successfully escalated or to move to the desired stage (closed stage) based on number of days without processing. Is there any exact steps I should follow in order to accomplish this?
A form instance will not move to another stage without interaction. I lieu of a user submitting the instance, you could create a script that uses the API to open and submit the instance to move it to another stage.
Thank you, Dennis. Has this been considered as a potential new feature in upcoming release for form design, instead of relying on the API and additional scripts? I can see benefits from it, and I am sure there are other users who will appreciate this. Thanks.