Form is Timing Out

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This topic contains 1 reply, has 0 voices, and was last updated by  saburchett 8 years ago.

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  • #1215

    saburchett
    Participant

    Hello, one of our users is having an issue with a form timing out. In this particular form, I have set the time-out field to “9999.” When she clicks on a link to view the e-form, she gets an error saying that the form has timed out and will close in the next 3 minutes if nothing is clicked. Is there a way to fix this? I’ve already tried clearing the cache and browsing history and that didn’t seem to work. Thank you!

    #6255

    Please use our Support Inquiry form to enter an inquiry and attach a copy of the .PF file of your form: /support_contact.php. To export your form design please follow the instructions in our help guide: /Documentation/manual/html/?d_exportingformsandformdata.htm

    I will review your form design and reply to you directly.

    Workflow software, Process software, Procedure software

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