Tagged: email delay
This topic contains 5 replies, has 0 voices, and was last updated by Anonymous 8 years, 9 months ago.
- February 23, 2010 at 7:09 pm #421
We are not receiving email notification. Is everything ok with the email server for On-demand accounts? Thanks.February 23, 2010 at 7:12 pm #5091
According to the admin interface, a notification was sent 10:49am this morning. Nothing hit our firewall yet.February 24, 2010 at 11:20 am #5092
We can see an email you tried to send that failed using a mail server resource you have set up, but there is no specific information given.
Go to this new mail server resource, review the settings you have entered (check with your mail admin to confirm what you have entered is correct) and then ‘test’ to confirm you receive that test email successfully.
Then re test your form.
if you still have difficulties, please raise in the support ticket, including screen shots of how you have set up your mail server resource and how the Email tab in your notification is defined (ie in case you have applied some ‘override’ details that have changed what you set in the mail server resourceFebruary 24, 2010 at 4:05 pm #5093
How do I submit a support ticket?February 24, 2010 at 4:05 pm #5094
How do I submit a support ticket?February 24, 2010 at 4:10 pm #5095
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