Notification not sent to a particular user.

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This topic contains 1 reply, has 0 voices, and was last updated by  Anonymous 8 years, 9 months ago.

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  • #396

    Anonymous

    Hi,

    I have a form which sends a notification to user’s PerfectForms Notification area and an email notification to the user once the form goes to its closed stage.Its running fine.But one particular user is not getting email notifications.And a message is coming to Admin Email saying ‘Undeliverable’.

    Any idea why is it happening like this.

    thnx.

    #5012

    ijobling
    Participant

    look at the detail of this email returned to your admin email account. The reason why that email can’t be delivered to them from your mail server will be explained in there. You may find that ‘googling’ the error details will help if you don’t have a Mail administrator to hand

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