User Password

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This topic contains 3 replies, has 0 voices, and was last updated by  Anonymous 7 years, 11 months ago.

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  • #659

    Anonymous

    Hi,

    I have a user who login in PF just once in 2 months,user password doesn’t work on login. So i have to resend Password. How can i solve this thing. Its a Basic user we are talking about.

    Thnx.

    #5551

    Have the user utilize the forgot password link.

    #5552

    Anonymous

    No,I dont think so. But the password user enters is the right one.User is sure about his/her password. So there is no any chance of entering wrong password.

    #5553

    First check in the dashboard to make certain there is a license with the correct email address. Then have the user use the forgot password link. They can change their password when they log in again.

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