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- May 19, 2009 at 11:59 pm #197
What is the best approach to do variable approver routing? Scenario is during the approval routing, depend upon where the product will be sold, the approval may only go to 1 regional manager for approval or up to 5. For example, the regions are US, Asia, Europe, and Africa. So the approvers could be US only, or US and Asia, or Asia, Europe and Africa, or US and Africa, etc.May 20, 2009 at 9:28 am #4543
within your workflow diagram, where you define the notification actions would probably be the best place for such a scenario, where you can encompass the notification rules within a conditional script (simple or multiple branch actions depending on your specific requirements)May 20, 2009 at 4:40 pm #4547
given the example of 5 regions, wouldn’t the number of possible conditions be enormous?May 21, 2009 at 8:54 am #4551
that is entirely possible of course, but all depends on your rule. if the driver is the location where the product is sold and you have 5 location involved, then you would only need to have 5 conditions.. and under each is a notification action that is set to send out the emails appropriate for that selection. One notification action can be set up to send out as many notification as you needMay 21, 2009 at 3:34 pm #4552
Sorry for the confusion, the number of approval combination scenarios depend upon what region(s) the product is being sold to. For example, the regions are US, Asia, Europe, and Africa.
Scenario 1) If the product is being sold only in US, only the US manager needs to approve.
Scenario 2) If the product is being sold in US and Asia, only the managers from those two regions need to approve.
Scenario 3) If the product is being sold in US and Africa, only the managers from those two regions need to approve.
Scenario 4) If the product is being sold in Europe and Africa, only the managers from those two regions need to approve.
Scenario 5) If the product is being sold in US, Europe and Africa, only the managers from those three regions need to approve.
Scenario 6) If the product is being sold in US and Africa, only the managers from those two regions need to approve.
With that said, it could have lots of conditions and I’m looking to see if Perfectforms has a better way to handle this rather than setting up hundred of routing conditions.
Thanks for you help.
JamesMay 22, 2009 at 11:23 am #4553
still wouldn’t see this as necessarily complex but key probably I’m not seeing is how you are able to identify what regions a specific product is sold in. If each product has a defined ‘sold in’ set of regions, do you have that information stored anywhere? in a database table for instance. if so, then as a product is selected on the form, you could then write back this information to a field on the form with a ‘connect’ action and then use that data in your branch condition. then you only need 6 options in the branch.
if you are looking though at having to control the routing with the condition based on the product itself, yes, I could see this would be not as easy
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